Whistle Blowing

We are committed to building a responsible, transparent and trusted organisation, one that delivers meaningful impact for our clients, our people and the communities we connect with.

We encourage anyone interacting with Portman Travel Group or any of our brands, including Clarity, Evolvi, Destination Sport, Elegant Resorts, If Only, and all subsidiary businesses, to speak up if they become aware of potential wrongdoing. Your voice helps us protect the integrity of our business and uphold the highest standards across everything we do.

Our Commitment

We take all concerns seriously. Whether you are an employee, partner, supplier, customer or member of the public, you can report a concern safely and confidentially.

Examples of issues that may be raised include (but are not limited to):

• Criminal activity or offences
• Failure to comply with legal or regulatory obligations
• Miscarriage of justice
• Risk or damage to health and safety or the environment
• Retaliation against those who have raised a concern
• Attempts to conceal wrongdoing, or any of the above

We will never tolerate retaliation against anyone who raises a genuine concern.

How to Raise a Concern

You can report a whistle blowing concern through our secure reporting channel:

Submit an anonymous or confidential report : Whistle Blowing Disclosure

All disclosures are reviewed by our designated Whistle Blowing Officer, who ensures concerns are assessed promptly, fairly and appropriately.

Confidentiality & Protection

We understand that raising a concern can feel difficult. We therefore guarantee:

• Confidential handling of all reports
• The option to remain anonymous
• Protection from retaliation, in line with the principles of the UK Public Interest Disclosure Act

If further information is required, we will engage with you sensitively and discreetly. Where we are unable to share details of an outcome due to confidentiality, we will provide as much feedback as we responsibly can.

When whistle blowing is not the right option

• To report events or incidents that present an immediate threat to life or property. Please follow emergency procedures in this instance.
• To raise grievances in relation to your employment
• Routine customer service complaints
• Concerns without a public interest element

Independent Advice

If you’re unsure whether to raise a concern or want independent guidance, you can contact Protect, the UK’s leading whistle blowing charity:

Helpline: 020 3117 2520
Website: https://protect-advice.org.uk

Together, We Protect What Matters

Across our portfolio of worldclass brands and global operations, integrity underpins every decision we make.

By speaking up, you help us maintain the high standards that define Portman Travel Group and ensure our impact remains meaningful; for our people, our clients and the wider world we serve.